Delivery & Shipping Policy
How long do you take to dispatch orders?
We pride ourselves on our quick turnaround times and commitment to customer satisfaction. To ensure that you receive your order as soon as possible, we dispatch all orders received by 1pm (AEST) the same day Monday-Friday. For orders received between 1-3pm, we will do our best to dispatch them the same day as well, but we cannot guarantee it.
We understand how important it is to receive your order promptly, and we work tirelessly to ensure that your order is processed and dispatched as quickly as possible. If you have any questions or concerns about your order, please don't hesitate to contact us.
Who do you use to ship your orders?
Shipping Information for Various Order Weights
For orders weighing less than 1kg, we use Australia Post Express. For heavier orders, we ship with Australia Post Parcel or StarTrack Road Express.
What does delivery cost?
B2B: Shipping is free for orders over $500 excluding GST. For orders below this threshold, the cost is $17 excluding GST.
B2C: Shipping is free for orders over $59 excluding GST. For orders below this threshold, the cost is $12 excluding GST.
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern South Side Distribution’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘South Side Distribution’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is . Our ABN is 72647849974. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
Privacy Policy: How We Collect and Protect Your Information
At our company, we value your privacy and are committed to safeguarding your personal information. Our privacy policy outlines how we use and protect the data you share with us when using our website. Please read the policy below:
We may collect the following information:
We require this information to understand your needs and provide you with the best possible service. We may use it for internal record keeping, to improve our products and services, send promotional emails about new products, special offers, or other information which we think you may find interesting, and to customize the website according to your interests.
We are committed to ensuring that your information is secure. We have implemented suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We use cookies to improve your browsing experience and to analyze web traffic. Cookies help us monitor which pages you find useful and which you do not. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, we do not have control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites. Please review the privacy statement of the relevant website.
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. If you believe that any information we are holding on you is incorrect or incomplete, please contact us immediately, and we will promptly correct any information found to be incorrect.